New Delhi, 28 March 2025: Care Health Insurance has temporarily stopped servicing cashless claim settlements across all 12 Max hospitals across Delhi-NCR effective February 17, 2025. This includes 8 super-specialty hospitals, 2 multi-specialty centers, one hospital in Gurgaon, and one cancer care center in Lajpat Nagar, Delhi.
As per a statement available on the health insurer’s website, “With immediate effect, we have ceased cashless claim services at all Max Hospitals in Delhi-NCR due to unsustainable demands from a customer’s perspective.”
Notably, only cashless claims settlements across Max hospitals in Delhi-NCR have been temporarily discontinued. Care Insurance policyholders will continue to get the facility of cashless claim settlements across other Max Hospitals across the country.
